Last Updated: 9/22/2025
Towly is created by an independent developer to help you document towing incidents. We are not a law firm, legal service, insurance company, or registered business entity. This is a documentation tool only.
By using Towly, you acknowledge that you use it at your own risk and that we cannot be held responsible for any outcomes, damages, or consequences arising from your use of the app.
These Terms of Service ("Terms") govern your use of the Towly mobile application ("App"). By downloading, installing, accessing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.
By accessing and using Towly, you accept and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and the App developer. If you do not agree to these Terms, you must discontinue use of the App immediately.
Towly is a mobile application designed to help users document towing incidents through:
The App is intended for informational and documentation purposes only and does not constitute legal advice, legal representation, insurance services, or professional consultation of any kind.
Community-Based Information: Towly operates as a community-driven platform where users share their towing experiences and observations. While we strive to maintain the accuracy and authenticity of information on our platform, we cannot guarantee that all user-generated content is completely accurate, up-to-date, or verified.
Our Commitment to Quality: We implement various measures to promote authentic and reliable information, including:
User Responsibility: You acknowledge that information provided by other users should be used as general guidance only. You are responsible for:
While we work continuously to improve data quality and reliability, users should always exercise caution and verify information independently when possible.
To use Towly, you must:
You agree to use the App responsibly and legally. You must:
You may not use the App to:
App Ownership: The App and its original content, features, and functionality are owned by the developer and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
User Content: You retain ownership of content you create using the App. By using the App, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, display, and perform your content solely for the purpose of operating and improving the App.
License to Use: We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms.
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your information. This includes compliance with applicable data protection laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other regional privacy regulations.
No Legal Advice: Towly does not provide legal advice, legal representation, or professional legal services. Information provided through the App is for informational purposes only. Always consult qualified legal professionals for legal advice.
No Guarantees: We make no warranties or guarantees about the App's performance, reliability, availability, or outcomes. The App is provided "as is" and "as available."
Third-Party Actions: We are not responsible for the actions of towing companies, law enforcement, courts, insurance companies, or any other third parties, regardless of whether they are documented through the App.
Technical Limitations: We do not guarantee continuous, uninterrupted, or error-free operation of the App. Technical issues, server downtime, and data loss may occur.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
The App developer, and any affiliates, employees, agents, or service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total liability to you for all claims arising from or relating to the App shall not exceed the amount you have paid us in the past twelve months, or $100, whichever is less.
You agree to defend, indemnify, and hold harmless the App developer and any affiliates, employees, agents, or service providers from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including reasonable attorney's fees) arising from:
GDPR Compliance: For users in the European Economic Area, we comply with the General Data Protection Regulation. You have rights regarding your personal data as outlined in our Privacy Policy.
CCPA Compliance: For California residents, we comply with the California Consumer Privacy Act. You have specific rights regarding your personal information.
International Use: If you access the App from outside the United States, you are responsible for compliance with local laws. Your information may be transferred to and processed in the United States.
We may terminate or suspend your access to the App immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the App will cease immediately, and we may delete your account and content.
We reserve the right to modify these Terms at any time. We will notify users of material changes through the App or by email. Your continued use of the App after changes constitutes acceptance of the new Terms.
Governing Law: These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.
Arbitration: Any disputes arising from these Terms or use of the App shall be resolved through binding arbitration rather than in court, except where prohibited by law.
Class Action Waiver: You agree not to participate in class action lawsuits or class-wide arbitration against us.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App.
If you have questions about these Terms, please contact us at:
Email: legal@towly.app
Subject: Terms of Service Inquiry
Response Time: We aim to respond within 5 business days
Thank you for using Towly responsibly. While we've covered all the legal requirements above, remember that we're here to help you document incidents and protect your rights. Stay safe and drive carefully! 🚗